 | The Concept
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| CRG's
Service Options Target Intercept Surveys - A process of interviewing customers on the retailer's premises, retrieving data that address areas of concern or perhaps dictate a course of action. 
Tel-Shop Surveys - A cost effective means of reaching out and monitoring retail chain locations near and far. 
On Site Monitoring (most effective method) - The foundation for evaluating the true retail customer experience. Today's successful regional to national retail chains in America have come to rely on this form of monitoring as a necessary management tool. Follow this link to the answer why! |
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