Services

 

 

 

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The Concept  
                   

What is a Mystery Shopper or a Secret Shopper and why is their feedback so valuable to the retail chain merchant?

 

bulletCRG's Service Options



Target Intercept Surveys
- A process of  interviewing customers on the retailer's premises, retrieving data that address areas of concern or perhaps dictate a course of action.










Tel-Shop Surveys - A cost effective means of reaching out and monitoring retail chain locations near and far.










On Site Monitoring  (most effective method) - The foundation for evaluating the true retail customer experience. Today's successful regional to national retail chains in America have come to rely on this form of monitoring as a necessary management tool. Follow this link to the answer why!

 

                  

                                                                    


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